NOW

ServiceNow, Inc.

Ticker: NOWTechnologyPrepackaged SoftwareS&P 500
HQ SANTA CLARA, CACIK 1373715FY end 12-31Book / share $12.07Shares 1037M
Revenue (FY)
$13.28B+20.88%
TTM $14.73B
Op. margin
13.74%+1.32%
TTM 11.40%
Net income
$1.75B+22.67%
TTM $1.67B
Operating cash
$5.44B+27.58%
TTM $5.31B
Free cash flow
$4.58B+34.00%
TTM $4.58B
Return on equity
13.48%-1.35%
TTM 13.34%
Debt / equity
0.12-0.04%
TTM 0.60
Shares outstanding
1.0B+402.20%
TTM 1.0B

The business

ServiceNow, Inc. (NYSE: NOW) operates as a leading enterprise software company delivering cloud-based solutions that help organizations govern, secure and manage artificial intelligence while digitalizing and streamlining workflows across the enterprise. The company's website is www.servicenow.com.

At the core of ServiceNow's offerings is the ServiceNow AI Platform, a comprehensive cloud-based system that facilitates workflow delivery and drives digital transformation across all departments and organizational personas. The platform integrates three primary capabilities: AI through Now Assist and AI agents that operate with human oversight and governance guardrails; a unified data fabric and integrated data layer that connects disparate systems and data sources in real-time; and workflow orchestration that manages complex, cross-functional processes end-to-end.

ServiceNow's product portfolio is organized into four primary areas. Technology products help IT departments manage infrastructure, security operations, asset lifecycles and risk management. Core Business products support processes across human resources, legal, finance, supply chain and facilities. Customer Relationship Management and Industry products orchestrate end-to-end workflows across customer service, field service, sales and order management, with tailored solutions for financial services, healthcare, manufacturing, public sector, retail, technology and telecommunications. Creator and Other products enable low-code and no-code application development alongside data privacy and security capabilities.

The company serves approximately 8,700 enterprise customers across diverse industries through a global direct sales organization, managed service providers and resale partners. ServiceNow employs 29,187 full-time employees, with 14,601 in the United States and 14,586 internationally. The company operates data centers across North America, South America, Europe, Asia and Australia, delivering services through its own private cloud and public cloud service providers.

ServiceNow's competitive positioning derives from two decades of enterprise customer partnerships, deep operational expertise in workflow orchestration and systems integration, and established platform architecture that enables organizations to deploy AI-enhanced workflows without replacing existing technology infrastructure. The company continues to invest significantly in research and development, customer success services and strategic partnerships to expand platform capabilities and market penetration.

Sector
Technology
Industry
Prepackaged Software
HQ
SANTA CLARA, CA
FY end
12-31
CIK
1373715
SIC
7372
Financial performance · annual
20132025
$-1.97B$2.58B$7.14B$11.70B$16.25B2013201420152016201720182019202020212022202320242025TTMTTMTTM

Ownership

Who holds ServiceNow, Inc. — across funds, superinvestors and bonds · N-PORT 2026Q2 · 13F 2026-06-30

1.0K
funds hold it
4 of 35
superinvestors hold it
$26.90B
fund-held value
25.4%
of shares held by funds
6
bond issues held by funds

Top fund holders

Fund% of fundValue
VANGUARD TOTAL STOCK MARKET INDEX FUND
VTI · VANGUARD INDEX FUNDS
0.14%$3.25B
VANGUARD 500 INDEX FUND
VOO · VANGUARD INDEX FUNDS
0.16%$2.65B
Fidelity 500 Index Fund
FXAIX · Fidelity Concord Street Trust
0.20%$1.66B
iShares Core S&P 500 ETF
IVV · iShares Trust
0.16%$1.41B
State Street(R) SPDR(R) S&P 500(R) ETF Trust
SPY
0.16%$1.24B

Superinvestors in ServiceNow, Inc.

Polen CapitalDECREASED -26.1%
Polen Capital Management
4.6%
Chuck AkreINCREASED +13.7%
Akre Capital Management
2.4%
Chase ColemanDECREASED -41.8%
Tiger Global Management
0.4%

Share of each manager's reported 13F portfolio.

Bonds held by funds

Funds report holding 6 issues of ServiceNow, Inc.'s debt, $749.18M at fund-held market value — what funds hold, not the company's debt outstanding. Weighted-average coupon 4.04%, maturing 20282056.

IssueCouponMaturesFundsFund-held
NOW 1.4 09/01/301.400%2030-09-0176$212.86M
SERVICENOW INC5.400%2036-05-15103$201.76M
ServiceNow Inc4.250%2028-05-1559$119.56M
NOW 4.7 08/15/314.700%2031-08-1563$87.52M
SERVICENOW INC5.050%2033-05-1564$68.62M
SERVICENOW INC6.300%2056-05-1555$58.86M

Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.

Fund ownership is a subset of institutional 13F ownership — the two describe overlapping populations and must not be added together.

Go deeper in your own AI

15 years of statements, narrative and filings — queryable over MCP.

Read NOW's last four 10-Qs: what changed in segment trends, margins and management's narrative?
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15 years of ServiceNow, Inc.'s financials

Income statement, balance sheet and cash flow across 15 years, every filing with its disclosures, and each number traceable to the filing it came from — free with an account, no card required.

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