ENCORE CAPITAL GROUP INC

Encore Capital Group, Inc. (ECPG: NASDAQ) operates as an international specialty finance company providing debt recovery solutions and related services for consumers across a broad range of financial assets. The company's website is www.encorecapital.com.

The company primarily purchases portfolios of defaulted consumer receivables at significant discounts to face value and manages them by working with individuals as they repay their obligations and work toward financial recovery. Defaulted receivables include consumers' unpaid financial obligations to credit originators such as banks, credit unions, consumer finance companies, and commercial retailers. Encore also provides debt servicing and portfolio management services to credit originators for non-performing loans in Europe.

Encore operates through two primary divisions. Midland Credit Management, Inc. and its domestic affiliates (MCM) function as a market leader in portfolio purchasing and recovery in the United States, maintaining collection call centers in Phoenix, St. Cloud, Troy, and Roanoke, as well as international operations in India and Costa Rica. Cabot Credit Management Limited and its subsidiaries represent one of the largest credit management services providers in Europe and the United Kingdom, with call centers across various European locations. The company also maintains additional international investments through Encore Asset Reconstruction Company in India and portfolio investments in Mexico, collectively referred to as Latin America and Asia-Pacific operations.

As of December 31, 2025, Encore employed approximately 7,350 people, with approximately 21 percent in the United States and 79 percent in international locations. The company operates across developed and established credit markets in North America and Europe, with strategic focus on the United States, United Kingdom, France, and Spain.

Encore's business model centers on analytical strength, consumer intelligence, regulatory expertise, and operational scale. The company leverages proprietary behavioral and valuation models, custom software applications, and extensive consumer data to guide portfolio purchases and collection strategies. Collection approaches include direct mail campaigns, call center operations, digital collections platforms, legal action, and third-party collection agencies. The company maintains a consumer-first approach emphasizing principled treatment and financial recovery support.