IBEX Ltd
IBEX Limited (NASDAQ: IBEX) operates as an end-to-end provider of technology-enabled customer lifecycle experience solutions, combining customer engagement services, business process outsourcing, digital marketing, and artificial intelligence capabilities. The company serves approximately 140 clients across multiple… From the company’s description.
Margins and return on equity change in ; everything else in percent. Fewer shares and less debt are shown plainly, not as bad news — it depends what you make of buybacks. Dotted labels explain each measure. is shown separately from the annual figures.
What IBEX Ltd does
In the company’s own words
IBEX Limited (NASDAQ: IBEX) operates as an end-to-end provider of technology-enabled customer lifecycle experience solutions, combining customer engagement services, business process outsourcing, digital marketing, and artificial intelligence capabilities. The company serves approximately 140 clients across multiple verticals including retail and e-commerce, healthtech, telecommunications, fintech, travel, transportation and logistics, and technology sectors. The company website is https://www.ibex.co.
IBEX's service offerings are organized around two primary business units. The Connect business, which generates the majority of revenue, delivers differentiated customer service, technical support, revenue generation through upselling and cross-selling, and back office services across omnichannel platforms including voice, email, chat, SMS, and social media. The Digital suite provides marketing, e-commerce technology, and platform solutions focused on customer acquisition and digital transformation. The company's Wave iX platform represents its core technology differentiator, an AI-powered customer experience solution set that combines advanced artificial intelligence with human oversight and analytics to drive resolution, efficiency, and customer experience outcomes.
IBEX operates 30 delivery centers across the United States, Philippines, Jamaica, Nicaragua, Pakistan, and Honduras, employing approximately 35,000 people as of June 2026. The company maintains a flexible delivery model combining onshore, offshore, and nearshore capabilities with work-at-home options. Approximately 97 percent of total on-site capacity resides in offshore and nearshore geographies. The company also operates three customer acquisition centers of excellence with approximately 300 dedicated employees.
The company targets two primary client categories: digital-first companies representing faster-growing brands in high-growth industries, and blue chip companies primarily consisting of Fortune 500 brands across established industries. IBEX emphasizes a land-and-expand growth strategy, initially winning clients with single services or geographies before expanding the partnership scope. The company maintains a distinctive agent-first culture, achieving an employee net promoter score of 82 and receiving recognition as a top employer and workplace across multiple geographies and award programs.
Company details
- Sector
- Technology
- Industry
- Business Services & Software
- Headquarters
- WASHINGTON, DC
- Fiscal year end
- June
- CIK
- 1720420
- SIC
- 7374
Financial performance, year by year
Fiscal 2023–2026 · USDThe full income statement, balance sheet and cash flow for each of these years — every figure traceable to its filing — is on the Financials tab with a free account.
Who owns IBEX Ltd — and what changed
Funds as of 2026Q2 · superinvestors as of 2026-06-30
Largest fund holders · IBEX Ltd’s weight in each
Fund ownership is a floor, not a census — pensions, insurers and people holding shares directly are not visible here.
Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.
Every fund and institutional holder, quarter by quarter, is on the Ownership tab with a free account.
Recent filings
All filings →Each filing opens into its own statements and disclosures here.
Put this business in context.
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