ServiceNow
ServiceNow, Inc. (NYSE: NOW) operates as a leading enterprise software company delivering cloud-based solutions that help organizations govern, secure and manage artificial intelligence while digitalizing and streamlining workflows across the enterprise. The company's website is www.servicenow.com. From the company’s description.
Margins and return on equity change in ; everything else in percent. Fewer shares and less debt are shown plainly, not as bad news — it depends what you make of buybacks. Dotted labels explain each measure. is shown separately from the annual figures.
What ServiceNow does
In the company’s own words
ServiceNow, Inc. (NYSE: NOW) operates as a leading enterprise software company delivering cloud-based solutions that help organizations govern, secure and manage artificial intelligence while digitalizing and streamlining workflows across the enterprise. The company's website is www.servicenow.com.
At the core of ServiceNow's offerings is the ServiceNow AI Platform, a comprehensive cloud-based system that facilitates workflow delivery and drives digital transformation across all departments and organizational personas. The platform integrates three primary capabilities: AI through Now Assist and AI agents that operate with human oversight and governance guardrails; a unified data fabric and integrated data layer that connects disparate systems and data sources in real-time; and workflow orchestration that manages complex, cross-functional processes end-to-end.
ServiceNow's product portfolio is organized into four primary areas. Technology products help IT departments manage infrastructure, security operations, asset lifecycles and risk management. Core Business products support processes across human resources, legal, finance, supply chain and facilities. Customer Relationship Management and Industry products orchestrate end-to-end workflows across customer service, field service, sales and order management, with tailored solutions for financial services, healthcare, manufacturing, public sector, retail, technology and telecommunications. Creator and Other products enable low-code and no-code application development alongside data privacy and security capabilities.
The company serves approximately 8,700 enterprise customers across diverse industries through a global direct sales organization, managed service providers and resale partners. ServiceNow employs 29,187 full-time employees, with 14,601 in the United States and 14,586 internationally. The company operates data centers across North America, South America, Europe, Asia and Australia, delivering services through its own private cloud and public cloud service providers.
ServiceNow's competitive positioning derives from two decades of enterprise customer partnerships, deep operational expertise in workflow orchestration and systems integration, and established platform architecture that enables organizations to deploy AI-enhanced workflows without replacing existing technology infrastructure. The company continues to invest significantly in research and development, customer success services and strategic partnerships to expand platform capabilities and market penetration.
Company details
- Sector
- Information Technology
- Industry (SIC)
- Prepackaged Software
- Headquarters
- SANTA CLARA, CA
- Fiscal year end
- December
- CIK
- 1373715
- SIC
- 7372
Financial performance, year by year
Fiscal 2013–2025 · USDThe full income statement, balance sheet and cash flow for each of these years — every figure traceable to its filing — is on the Financials tab with a free account.
Who owns ServiceNow — and what changed
Funds as of 2026Q2 · superinvestors as of 2026-06-30
Superinvestors in ServiceNow · what they did last quarter
Share of each manager’s reported 13F portfolio. Change is in shares held, since the previous quarter.
Largest fund holders · ServiceNow’s weight in each
Fund ownership is a floor, not a census — pensions, insurers and people holding shares directly are not visible here.
ServiceNow’s bonds, as funds hold them
Funds report holding 6 issues of ServiceNow’s debt, $749.18M at market value — what funds hold, not the company’s total debt. Weighted-average coupon 4.04%, maturing 2028 to 2056.
Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.
Fund ownership is a subset of institutional 13F ownership — the two describe overlapping populations and must not be added together.
Every fund and institutional holder, quarter by quarter, is on the Ownership tab with a free account.
Recent filings
All filings →Each filing opens into its own statements and disclosures here.
Put this business in context.
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