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NOW

ServiceNow

Information TechnologyPrepackaged SoftwareS&P 500
Ticker NOWSANTA CLARA, CAFiscal year ends DecemberBook value per share $12.07Diluted shares 1.0B

ServiceNow, Inc. (NYSE: NOW) provides cloud-based software that helps public- and private-sector organizations manage technology, secure operations, govern AI and automate workflows across departments. Its ServiceNow AI Platform connects people, processes and data, combining AI tools and agents, data integration and… From the company’s description.

In fiscal 2025, ServiceNow reported revenue of $13.28B, up 20.9% from fiscal 2024, and net income of $1.75B. Its operating margin was 13.7%, and operations generated $5.44B in cash. Over the twelve months to Jun 30, 2026, revenue was $14.73B.

Fiscal year 2025 · ends 12-31Changes are against fiscal 2024The amber dot is the latest twelve months, to 2026-06-30
Sales & profitability
$13.28BFY2025
+20.9% year over year
Last 12 mo $14.73B
13.74%FY2025
+1.3 percentage points
Last 12 mo 11.40%
$1.75BFY2025
+22.7% year over year
Last 12 mo $1.67B
13.48%FY2025
−1.3 percentage points
Last 12 mo 13.34%
Cash & financing
$5.44BFY2025
+27.6% year over year
Last 12 mo $5.31B
$4.58BFY2025
+34.0% year over year
Last 12 mo $4.58B
0.12FY2025
Was 0.15× a year earlier
Last 12 mo 0.60
1.0BFY2025
+402.2% year over year
Last 12 mo 1.0B

Margins and return on equity change in ; everything else in percent. Fewer shares and less debt are shown plainly, not as bad news — it depends what you make of buybacks. Dotted labels explain each measure. is shown separately from the annual figures.

What ServiceNow does

In the company’s own words

ServiceNow, Inc. (NYSE: NOW) provides cloud-based software that helps public- and private-sector organizations manage technology, secure operations, govern AI and automate workflows across departments. Its ServiceNow AI Platform connects people, processes and data, combining AI tools and agents, data integration and workflow orchestration to coordinate work across existing enterprise systems. Products address technology management and security; customer service, field service, sales and industry workflows; HR, legal, procurement and workplace operations; and low-code application development, privacy and data management. Customers include enterprises across industries, with approximately 8,700 customers as of December 31, 2025; the company also serves government customers. It sells subscriptions through direct sales, managed service providers and resale partners, and provides customer support, professional services and adoption tools. In 2025, it acquired Moveworks, adding enterprise search and virtual-agent technology to its workflow platform. ServiceNow reported 29,187 full-time employees as of December 31, 2025. Its website is www.servicenow.com.

Company details
Sector
Information Technology
Industry (SIC)
Prepackaged Software
Headquarters
SANTA CLARA, CA
Fiscal year end
December
CIK
1373715
SIC
7372

Financial performance, year by year

Fiscal 2013–2025 · USD
$-1.97B$2.58B$7.14B$11.70B$16.25B2013201420152016201720182019202020212022202320242025Last 12 moLast 12 monthsLast 12 months

The full income statement, balance sheet and cash flow for each of these years — every figure traceable to its filing — is on the Financials tab with a free account.

Ownership

Who owns ServiceNow — and what changed

Funds as of 2026Q2 · superinvestors as of 2026-06-30

1.0K
funds hold it
4 of 35
superinvestors hold it
$26.90B
held by funds, at market
25.4%
of shares held by funds
6
bond issues held by funds

Superinvestors in ServiceNow · what they did last quarter

Polen CapitalDECREASED -26.1%
Polen Capital Management
4.6%of 13F portfolio
Chuck AkreINCREASED +13.7%
Akre Capital Management
2.4%of 13F portfolio
Chase ColemanDECREASED -41.8%
Tiger Global Management
0.4%of 13F portfolio

Share of each manager’s reported 13F portfolio. Change is in shares held, since the previous quarter.

Largest fund holders · ServiceNow’s weight in each

VANGUARD TOTAL STOCK MARKET INDEX FUND
VTI · VANGUARD INDEX FUNDS
0.14%of fund net assets
VANGUARD 500 INDEX FUND
VOO · VANGUARD INDEX FUNDS
0.16%of fund net assets
Fidelity 500 Index Fund
FXAIX · Fidelity Concord Street Trust
0.20%of fund net assets
iShares Core S&P 500 ETF
IVV · iShares Trust
0.16%of fund net assets

Fund ownership is a floor, not a census — pensions, insurers and people holding shares directly are not visible here.

ServiceNow’s bonds, as funds hold them

Funds report holding 6 issues of ServiceNow’s debt, $749.18M at market value — what funds hold, not the company’s total debt. Weighted-average coupon 4.04%, maturing 2028 to 2056.

Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.

Fund ownership is a subset of institutional 13F ownership — the two describe overlapping populations and must not be added together.

Every fund and institutional holder, quarter by quarter, is on the Ownership tab with a free account.

Connected research

Put this business in context.

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  • “How do ServiceNow and its peers compare on margins and cash generation over ten years?”
  • “Where did five years of ServiceNow's earnings go — cash, debt, buybacks, reinvestment?”
  • “What changed in ServiceNow's last four quarterly filings that the numbers alone won't show?”
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