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CXM

Sprinklr, Inc.

Information TechnologyPrepackaged Software
Ticker CXMNEW YORK, NYFiscal year ends JanuaryBook value per share $2.16Diluted shares 240.4M

Sprinklr, Inc. (NYSE: CXM) provides an AI-native Unified Customer Experience Management platform that helps enterprises manage customer interactions across channels and teams. Its software supports customer service, social media management, consumer insights, and marketing campaign planning and execution, serving… From the company’s description.

Over the twelve months to Jul 31, 2026, Sprinklr, Inc. reported revenue of $872.88M, up 6.3% from a year earlier, and net income of $23.16M. Its operating margin was 5.3%, and operations generated $129.17M in cash. In fiscal 2025, it reported revenue of $857.20M, up 7.6% from fiscal 2024, and net income of $22.91M.

Fiscal year 2025 · ends 01-31Changes are against fiscal 2024The amber dot is the latest twelve months, to 2026-07-31
Sales & profitability
$857.20MFY2025
+7.6% year over year
Last 12 mo $872.88M
4.69%FY2025
+1.7 percentage points
Last 12 mo 5.30%
$22.91MFY2025
−81.2% year over year
Last 12 mo $23.16M
4.84%FY2025
−15 percentage points
Last 12 mo 4.48%
Cash & financing
$159.19MFY2025
+105.2% year over year
Last 12 mo $129.17M
$141.90MFY2025
+139.9% year over year
Last 12 mo $110.38M
—
258.0MFY2025
−6.1% year over year
Last 12 mo 240.4M

Margins and return on equity change in ; everything else in percent. Fewer shares and less debt are shown plainly, not as bad news — it depends what you make of buybacks. Dotted labels explain each measure. is shown separately from the annual figures.

What Sprinklr, Inc. does

In the company’s own words

Sprinklr, Inc. (NYSE: CXM) provides an AI-native Unified Customer Experience Management platform that helps enterprises manage customer interactions across channels and teams. Its software supports customer service, social media management, consumer insights, and marketing campaign planning and execution, serving global businesses as well as marketing agencies, government departments, nonprofits, and educational institutions. The platform combines four product suites—Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing—with capabilities for customer support, social publishing and engagement, feedback analysis, listening, advertising, and campaign management. Sprinklr also provides implementation, training, and managed services. As of January 31, 2026, the company had 1,677 customers in more than 90 countries, including 59% of the Fortune 100. Customers use its platform across more than 30 channels, including social media, messaging, chat, voice, and email. Sprinklr reports its business as one operating segment. Its website is https://www.sprinklr.com.

Company details
Sector
Information Technology
Industry (SIC)
Prepackaged Software
Headquarters
NEW YORK, NY
Fiscal year end
January
CIK
1569345
SIC
7372

Financial performance, year by year

Fiscal 2021–2025 · USD
$-209.91M$85.40M$380.71M$676.01M$971.32M20212022202320242025Last 12 moLast 12 monthsLast 12 months

The full income statement, balance sheet and cash flow for each of these years — every figure traceable to its filing — is on the Financials tab with a free account.

Ownership

Who owns Sprinklr, Inc. — and what changed

Funds as of 2026Q2 · superinvestors as of 2026-06-30

222
funds hold it
0 of 35
superinvestors hold it
$238.94M
held by funds, at market
35.1%
of shares held by funds

Largest fund holders · Sprinklr, Inc.’s weight in each

iShares Core S&P Small-Cap ETF
IJR · iShares Trust
0.03%of fund net assets
—of fund net assets
VANGUARD TOTAL STOCK MARKET INDEX FUND
VTI · VANGUARD INDEX FUNDS
0.00%of fund net assets
iShares Russell 2000 ETF
IWM · iShares Trust
0.02%of fund net assets
VANGUARD SMALL-CAP INDEX FUND
VB · VANGUARD INDEX FUNDS
0.01%of fund net assets

Fund ownership is a floor, not a census — pensions, insurers and people holding shares directly are not visible here.

Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.

Every fund and institutional holder, quarter by quarter, is on the Ownership tab with a free account.

Connected research

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  • “How do Sprinklr, Inc. and its peers compare on margins and cash generation over ten years?”
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