EGAIN Corp
eGain Corporation (NASDAQ: EGN) operates as a provider of artificial intelligence-driven knowledge management software for enterprise customers. The company's website is located at www.egain.com. eGain powers AI-driven knowledge management solutions designed to help enterprises deliver trusted, consumable answers to… From the company’s description.
Margins and return on equity change in ; everything else in percent. Fewer shares and less debt are shown plainly, not as bad news — it depends what you make of buybacks. Dotted labels explain each measure. is shown separately from the annual figures.
What EGAIN Corp does
In the company’s own words
eGain Corporation (NASDAQ: EGN) operates as a provider of artificial intelligence-driven knowledge management software for enterprise customers. The company's website is located at www.egain.com. eGain powers AI-driven knowledge management solutions designed to help enterprises deliver trusted, consumable answers to customers, employees, and AI agents while reducing operational costs and improving outcomes across knowledge-intensive workflows.
The company's platform centralizes enterprise knowledge and deploys it across customer service, employee support, and AI-powered automation. eGain's comprehensive solution is organized into three primary hubs: eGain AI Agent, which assists human agents by actively listening to customer conversations and providing step-by-step guidance; eGain AI Knowledge Hub, which centralizes knowledge, policies, procedures, and best practices while delivering guided answers; and eGain Conversation Hub, which offers omnichannel capabilities for digital-first interaction management across chat, SMS, email, social media, phone, video, and other channels.
The company serves large enterprises and government organizations primarily across North America and Europe. For fiscal year 2026, North America and combined Europe, Middle East, and Africa accounted for 79% and 21% of total revenue, respectively. Over 89% of total revenue came from large enterprises defined as businesses with over one billion dollars in annual revenue or government organizations. The company's largest customer accounted for approximately 15% of total revenue in fiscal 2026, with the ten largest customers representing approximately 56% of total revenue.
eGain employs 422 full-time employees as of June 30, 2026, distributed across product development, professional services, sales and marketing, and finance and administration functions. The company maintains operations in the United States, United Kingdom, and India. In July 2026, Gartner named eGain a Leader in the Magic Quadrant for Customer Service Knowledge Management Systems, positioning the company highest for Ability to Execute and furthest for Completeness of Vision. The company's solutions are delivered through a SaaS model with professional services including consulting, implementation, training, and managed services to support customer success and drive business value.
Company details
- Sector
- Technology
- Industry
- Prepackaged Software
- Headquarters
- SUNNYVALE, CA
- Fiscal year end
- June
- CIK
- 1066194
- SIC
- 7372
Financial performance, year by year
Fiscal 2012–2026 · USDThe full income statement, balance sheet and cash flow for each of these years — every figure traceable to its filing — is on the Financials tab with a free account.
Who owns EGAIN Corp — and what changed
Funds as of 2026Q2 · superinvestors as of 2026-06-30
Largest fund holders · EGAIN Corp’s weight in each
Fund ownership is a floor, not a census — pensions, insurers and people holding shares directly are not visible here.
Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.
Every fund and institutional holder, quarter by quarter, is on the Ownership tab with a free account.
Recent filings
All filings →Each filing opens into its own statements and disclosures here.
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