TTEC Holdings, Inc.
TTEC Holdings, Inc. (NASDAQ: TTEC) operates as a global customer experience technology and services outsourcing partner serving marquee brands, high-growth companies, and public sector clients. The company's website is located at www.ttec.com. From the company’s description.
Margins and return on equity change in ; everything else in percent. Fewer shares and less debt are shown plainly, not as bad news — it depends what you make of buybacks. Dotted labels explain each measure. is shown separately from the annual figures.
What TTEC Holdings, Inc. does
In the company’s own words
TTEC Holdings, Inc. (NASDAQ: TTEC) operates as a global customer experience technology and services outsourcing partner serving marquee brands, high-growth companies, and public sector clients. The company's website is located at www.ttec.com.
Founded in 1982, TTEC designs, builds, and operates artificial intelligence-enabled customer experiences across live interaction channels and provides data-driven digital solutions to help clients improve customer satisfaction, increase revenue and profitability, and optimize cost to serve. The company serves over 720 clients across targeted industry verticals including financial services, healthcare, public sector, communications, technology, media, entertainment, travel and hospitality, automotive, and retail.
TTEC operates through two primary business segments. TTEC Digital functions as one of the largest customer experience technology and service providers, focusing on the intersection of Contact Center as a Service, Customer Relationship Management, and artificial intelligence and analytics. This segment comprises software engineers, systems architects, data scientists, and customer experience strategists who create and implement strategic customer experience transformation roadmaps and provide managed services for cloud platforms and premise-based technologies from partners including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. TTEC Engage provides digital-first, artificial intelligence-enabled customer experience operational and managed services supporting large, complex enterprise clients' end-to-end customer interactions at scale. This segment delivers omnichannel customer care, customer acquisition, growth and retention services, technical support, fraud mitigation, and back-office solutions.
In fiscal 2025, TTEC generated total revenue of $2.137 billion, with TTEC Digital contributing approximately $469 million or 22 percent and TTEC Engage contributing $1.668 billion or 78 percent. The company operates across 22 countries on six continents with approximately 51,000 customer care associates, consultants, technologists, and customer experience professionals. The workforce is geographically distributed with 48 percent in Asia, 33 percent in North America, 9 percent in Central and South America, and 10 percent in Europe, Middle East, and Africa. Approximately 50 percent of employees work remotely while 50 percent work onsite at the company's 54 global customer delivery centers.
Company details
- Sector
- Technology
- Industry
- Business Services & Software
- Headquarters
- AUSTIN, TX
- Fiscal year end
- December
- CIK
- 1013880
- SIC
- 7363
Financial performance, year by year
Fiscal 2013–2025 · USDThe full income statement, balance sheet and cash flow for each of these years — every figure traceable to its filing — is on the Financials tab with a free account.
Who owns TTEC Holdings, Inc. — and what changed
Funds as of 2026Q2 · superinvestors as of 2026-06-30
Largest fund holders · TTEC Holdings, Inc.’s weight in each
Fund ownership is a floor, not a census — pensions, insurers and people holding shares directly are not visible here.
Fund ownership counts N-PORT filers only, so it is a floor rather than a census — pensions, insurers and direct holders are not visible here, and the remainder is not “held by individuals”.
Every fund and institutional holder, quarter by quarter, is on the Ownership tab with a free account.
Recent filings
All filings →Each filing opens into its own statements and disclosures here.
Put this business in context.
Compare this company with peers, find it in your funds and follow its financial history with your connected AI:
- “How do TTEC Holdings, Inc. and its peers compare on margins and cash generation over ten years?”
- “Where did five years of TTEC Holdings, Inc.'s earnings go — cash, debt, buybacks, reinvestment?”
- “What changed in TTEC Holdings, Inc.'s last four quarterly filings that the numbers alone won't show?”